PetProductsManufacturer.com ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, communicate with us, or use our services. By using our website or services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a) Information You Provide to Us
- Contact Information: Name, company name, email address, phone number, and other contact details you provide when filling out a form, requesting a quote, or contacting us.
- Order Information: Details related to orders, such as products ordered, shipping address, and billing information.
- Communications: Information you provide through email, phone, or other communication methods.

b) Information We Collect Automatically
- Website Usage Information: We collect data about how you use our website, including your IP address, browser type, operating system, and pages viewed. This data helps us understand website traffic and improve user experience.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:
- Provide our services, including processing orders and delivering products.
- Communicate with you about your orders, quotes, and inquiries.
- Improve and maintain our website and services.
- Personalize your experience on our site.
- Comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing (For European Users)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:
- Contractual Necessity: To provide our services and fulfill our contractual obligations.
- Consent: Where you have provided your consent, such as subscribing to our newsletters.
- Legitimate Interest: To improve our services, manage relationships, and prevent fraud.
- Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:
- Service Providers: We share information with third-party service providers who help us with shipping, payment processing, and other business operations.
- Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of our company or others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Data Rights

If you are located in the EEA, you have the following rights under GDPR:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to update or correct any inaccurate information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You can object to our processing of your data in certain situations.
- Data Portability: You can request a copy of your information in a structured, machine-readable format.
- Withdrawal of Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. International Data Transfers

If you are located outside of the country where our servers are based, your personal information may be transferred across borders. By using our services, you agree to the transfer, storage, and processing of your data in other countries, including those that may not provide the same level of data protection as your home country.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly to stay informed of any changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
[email protected]