Terms & Conditions

Last Updated: [2024/09/26]

These Terms & Conditions ("Terms") govern your use of the website operated by PetProductsManufacturer.com ("we," "us," or "our") and the services we provide to business clients, including the sale and delivery of pet products. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing our website and engaging in business with us, you agree to these Terms & Conditions, which apply exclusively to B2B transactions. You confirm that you are representing a business entity and not acting as an individual consumer.

2. B2B Services and Eligibility

- Our products and services are intended solely for business-to-business (B2B) clients, such as wholesalers, distributors, retailers, and other business entities.
- By placing an order, you confirm that you have the authority to bind your company to these Terms.

3. Orders, Pricing, and Payment

a) Placing Orders
- Orders can be placed through our website, by email, or by phone. All orders are subject to acceptance, product availability, and confirmation from our sales team.
- Order quantities, specifications, and delivery timelines will be agreed upon in writing.

b) Pricing and Payment Terms
- All prices are quoted in [currency] and are exclusive of taxes, customs duties, and shipping fees, unless specified otherwise.
- Payment terms will be defined in the order confirmation or contract. We accept payments via [list of payment methods].
- Late payments may result in interest charges and may affect the ability to place future orders.

4. Production and Customization

- We offer customizable solutions, including product designs, materials, and packaging, based on client requirements.
- For custom orders, clients must provide clear specifications. Any changes requested after production begins may incur additional costs and lead to delays.
- We will provide samples upon request, but sample fees may apply.

5. Shipping, Delivery, and Risk of Loss

- We offer international shipping, and delivery timelines will depend on order size, production schedules, and the destination country.
- Shipping costs, customs duties, and import taxes are the responsibility of the buyer, unless otherwise agreed in writing.
- The risk of loss transfers to the buyer upon shipment from our facilities.

6. Returns, Refunds, and Cancellations

- Returns and Refunds: All sales are final. Returns or refunds will be considered only in cases of defective products or order discrepancies. The buyer must notify us within [insert number of days] of receiving the order to initiate a return or claim.
- Order Cancellations: Cancellations must be requested in writing before production begins. Once production has started, cancellation requests cannot be accepted, and payment obligations will remain in effect.

7. Use of Website

- The website is for authorized B2B clients only. You agree to use the website for lawful purposes related to business transactions.
- You are responsible for keeping your account information secure and for any actions taken under your account credentials.

8. Intellectual Property

- All content, designs, trademarks, and logos displayed on our website are the property of [Your Company Name] or its licensors.
- You may not use, reproduce, distribute, or modify any content without prior written permission from us.

9. Limitation of Liability

- We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to loss of profits or business interruptions.
- In any event, our total liability for claims related to specific products or services shall not exceed the amount paid for those products or services.

10. Compliance with EU and International Regulations

a) GDPR Compliance
- While our business transactions are B2B-focused, we comply with the General Data Protection Regulation (GDPR) when handling personal data of EU-based clients. For more information, please review our [Privacy Policy](insert link).

b) Trade and Customs Compliance
- We comply with all applicable international trade laws and regulations, including export controls and sanctions. Clients are responsible for ensuring compliance with their local import regulations.

11. Governing Law

- These Terms & Conditions are governed by the laws of China. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts in Yangzhou, China.

12. Changes to Terms

We reserve the right to update or change these Terms & Conditions to reflect business needs or legal requirements. Any changes will be posted on our website and will take effect immediately.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: [email protected].


© 2024 Yizheng New Happy (Pet) Crafts Co., Ltd.